Across all industries, there has been a large increase in online scamming activity. We want to ensure you are protected from scammers trying to imitate us to gain your personal information and money via a phishing attack.
A phishing attack is an online method, using our brand to deceive unexpecting users to enter their details online. Typically phishing attacks are commonly found through emails and websites masquerading as trusted sources.
How can I protect myself from a phishing attack?
We want to ensure all of our customers are equipped with the knowledge to spot these attacks to keep your information safe. There are three simple steps to verify if an email has come from us:
- Check the email address it came from
- Ensure any links you click go to the correct URL
Read more about verifying if an email is phishing or real via our FAQ.
All emails received directly from VentraIP will include our domain name ‘cogbranding.com.au' and will most commonly be sent from our liveteam@cogbranding.com.au email address.
Correct URL
When logging into LiveTeam, you should only see the following in the address bar liveteam.cogbranding.com.au/support/login. This is the only URL that allows you to log into your VIPControl account. If your browser's address bar has any other URL, you should consider this a scam and leave the site immediately.
