Set up Samsung email in Android email app
Android mail apps may look different across different devices, and these directions may not exactly match the options you see. Use these steps as a guide or consult the manufacturer's help for your particular device.
For easy email and calendar management, we recommend you set up email in the Outlook for Android mobile app.
Are you using AOL mail? If so, this page can't help you! Please contact AOL support for help. This page and the settings available on this page are for Outlook.com and Microsoft 365 for business users only.
Choose your built-in Android email app:
1.Open the Samsung Email app and tap Add Account if it's your first time.
Or, go to Settings in the app > Add account.
2. Enter your email address and password. Tap Sign in.
Note: If the email app detects your provider, you may be redirected to a different sign in screen.
3. If you're prompted to select account type, choose Microsoft Exchange ActiveSync to sync contacts and calendars.
4. Tap Yes or Ok to confirm settings and permissions. What you see may vary depending on what kind of account you're setting up.
4. If you've turned on two-step verification, you'll verify your identity with your chosen method.
Syncing email, calendar, contacts, and tasks may take a few minutes.
5. If you see an email that says "Action Required to Sync," open it and tap Use another Mail app instead. If you don't see this message, skip this step.
If you’re still unable to set up your email, try the Manual Setup for Samsung Email app steps below:
Manual Setup in the Samsung Email app
Open the Samsung email app. Go to Settings > Add Account.
Enter your full email address and password. Tap Manual Setup.
Select Microsoft Exchange ActiveSync.
For server settings, set the following if available:
Incoming Server Settings
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Domain\Username
Make sure your full email address appears. For example, yourname@outlook.com. -
Password
Use the password that you use to access your email. -
Exchange Server
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Enter eas.outlook.com for any email account ending with @outlook.com, @hotmail.com, @msn.com, or @live.com, including any other accounts hosted on Outlook.com.
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Use outlook.office365.com for any work or school accounts hosted on Microsoft 365 for business.
Note: If you're setting up an Exchange-based account and you don't know the name of your Exchange Server, contact your administrator.
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Port
Use 443 or 993. -
Security type
Select SSL/TLS or make sure the Use secure connection (SSL) checkbox is checked, then tap Next.
Outgoing SMTP Server Settings
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SMTP Server
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Use smtp-mail.outlook.com if you're using an Outlook.com account.
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Use smtp.office365.com if you have a Microsoft 365 for business account.
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For Exchange email accounts, contact your email provider or system administrator.
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Security Type
Choose TLS. -
Port Number
Enter 587. Tap Next.
Follow any prompts you may get, including security permissions. You may also be asked to set your sync settings and a display name.
If you use Microsoft 365 for business you may also be asked to give additional security control. In this case, choose Activate.
IMAP or POP setup in Samsung Email app
You can set up your email account manually using IMAP instead of Exchange ActiveSync. This means that only your email will sync to your phone, not calendar or contacts. What are POP and IMAP?
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Open the Samsung Email app.
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Go to Settings > Add Account.
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Enter your full email address and password. Tap Manual Setup.
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Choose IMAP account or POP3 account to sync only your email.
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If you're prompted to enter settings, use these for the options available:
Incoming Server Settings
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Domain\Username
Make sure your full email address appears. For example, yourname@outlook.com. -
Password
Use the password that you use to access your email. -
Server
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Use imap-mail.outlook.com for Outlook.com IMAP accounts.
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Use pop-mail.outlook.com for Outlook.com POP accounts.
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Use outlook.office365.com for any work or school accounts on Microsoft 365 for business.
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For Exchange email accounts, contact your email provider or system administrator.
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Port
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Use 993 for IMAP.
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Use 995 for POP.
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Security type
Select SSL/TLS or make sure the Use secure connection (SSL) checkbox is checked, then tap Next.
Outgoing SMTP Server Settings
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SMTP Server
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Use smtp-mail.outlook.com if you're using an Outlook.com account.
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Use smtp.office365.com if you have a Microsoft 365 for business account.
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For Exchange email accounts, contact your email provider or system administrator.
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Security Type
Choose TLS. -
Port Number
Enter 587. Tap Next.
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Follow any prompts you may get, including security permissions and setting a display name.
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You're now ready to use your email in the Samsung Email app!
Having trouble? We've got your back.
If you still need help setting up email on your Android device, tell us about your question in detail using the comment box below so we can address it in the future.
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Contact Microsoft support regarding your Microsoft 365 or Outlook.com email setup.
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If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or technical support.
